Crossing Jordan Counseling (CJC) respects the privacy of its members and other visitors to its Web sites (the “Sites”). The Sites are collectively the “Services.” CJC strongly believes that if electronic commerce and online activities are to flourish, consumers must be assured that information provided online is used responsibly and appropriately. To protect online privacy, CJC has implemented the following policy.
CJC is located in the United States and these are U.S.-based websites. By using these Sites or the Services, you agree to the data collection, use, disclosure and storage practices described in this privacy policy.
POLICY CHANGES
If there are material changes to our privacy policies, we will notify you by posting the updated policy on our sites, and for registered users, by sending an email. We reserve the right to modify this privacy policy at any time, so please review this page frequently for any changes. Amendments to this privacy policy will be effective when posted. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted, the changes to any amended or revised privacy policy by your continued use of our services or the sites.
WHAT INFORMATION DOES CJC COLLECT?
In some countries, including in the European Economic Area, this information may be considered personal data under applicable data protection laws:
Most data CJC collects is used only to help us better serve our members. It is our general policy to collect and store only personal information that our members and visitors knowingly provide.
We collect information from you when you choose to provide it to us. This may include when you submit a membership application or otherwise join CJC, request information from us, register for a conference or other event, purchase a product, create an account with us, sign up for newsletters or our email lists, use our Services, submit a rating or review, participate in a survey or promotion, or otherwise contact us.
The information we collect may include your name, address, email address, telephone number, mobile telephone number, geolocation information, photos or videos, user name and, if you are a CJC customer or member, credit/debit card number or other financial information. If you use a third party service to login, link to us, or communicate with us (such as a social network or third party video chat), we may receive certain information about you from the third party based on your registration and privacy settings on those third party services
From General Users. CJC does not automatically collect any personal information from users browsing its websites. Only aggregate data — such as the number of hits per page — are collected. Aggregate data are only used for internal and marketing purposes and do not provide any personally identifying information.
From CJC’s Members, Conference Registrants, and Other Customers. To gain access to members-only resources and personalization features on counseling.org, members and other users are asked to register and provide some limited information. CJC and its partners may collect IP address and other specific non-personally identifying information for targeted or interest-based communications. This information is submitted voluntarily. CJC asks users to provide their name, organization name, business phone, and email. Similar information may be submitted to CJC through membership applications, conference or seminar registration, publication orders, subscriptions, and contest registrations. Additionally, for some e-mails sent in HTML format by CJC to its members through its communities and electronic newsletters, CJC, or our authorized service providers, will collect specific information regarding what the recipient does with that email. For those emails, CJC will monitor whether a recipient subsequently clicks through to links provided in the message. Other information collected through this tracking feature includes: email address of a user, the date and time of the user’s “click,” a message number, name of the list from which the message was sent, tracking URL number, and destination page. CJC only uses this information to enhance its products and distribution of those products to its members.
HOW DOES CJC USE DATA COLLECTED?
CJC uses information voluntarily submitted by members and other customers in the following ways:
CJC Member Services and Products. Generally, CJC and its direct, branches, divisions and affiliates use data collected to improve its own web content; to respond to visitors’ interests, needs and preferences; and to develop new products and services.
Disclosures to Third Parties. CJC also makes member contact information available through the CJC email directory to other members using its websites and to those who register for its conferences. On occasion, CJC may also provide limited data to third parties that offer products and services. These limited data include names, job titles, companies, business addresses, and email addresses, but do not include business phone or fax numbers. Users may contact CJC by email or phone at 509-387-5064 to express their preferences if they determine later that they do not wish to have the information shared. Please include “Web Privacy Policy Question or Comment” in the subject line.
Credit Card Account Information. When members and customers choose to pay using their credit cards, CJC submits the information needed to obtain payment to the appropriate third-party payment vendors for the limited purpose of processing your payment. CJC does not otherwise disclose your credit card information.
Compliance with Law. We may provide access to your information, including personal information, when legally required to do so, to cooperate with legal proceedings, to protect against misuse or unauthorized use of our websites, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of these websites or the public.
DATA STORAGE AND RETENTION
Your personal information is stored on servers in the United States. You understand and agree that CJC may collect, use, disclose, and otherwise process the information you provide as described in this Privacy Policy even if you are from an area outside the United States. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the United States. We will retain your personal information for as long as it is needed to provide you with the Services, or to fulfill any legal or contractual obligations we may have.
If you are a resident of the EEA: Your personal information will be transferred to and processed in the United States, which has data protection laws that are different than those in your country and may not be as protective. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact CJCmat 509-387-5064.
WHAT PRIVACY ISSUES ARISE WITH LINKS TO OTHER SITES?
These websites contains links to other websites. CJC has no control over and is not responsible for the privacy policies or content of such sites. In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the CJC’s privacy policy. Please make sure you understand the other site’s privacy policy before providing personal information.
December 19, 2019